• You interact with many people every day and you will want to be able to deal with any difficulties you are likely to have in your interpersonal relationships as a result of your diabetes.

• Family and friends will probably be among the first people you tell about having diabetes and they can be an important source of emotional support and practical assistance as you learn to cope with your diabetes.

• The quality of the relationship between you and the health-care professionals involved in your care will, in large part, determine your perception of the quality of the care itself.

• In a relationship characterised by trust and respect, you are much more likely to value the suggestions and recommendations of the health-care professionals.

• Good communication between you and the health-care professionals is critical if you are to be satisfied with your care, and a number of studies have linked 'satisfaction with treatment' to a good understanding and remembering of what was being said during the consultation.

• If you live with someone who has diabetes you can help enormously by learning as much as possible about the condition and its treatment.

• When a child is diagnosed with diabetes, the critical tasks of decision making concerning the child's daily survival and treatment are transferred from health-care professionals to the family.

• The complex daily regimen impacts on every aspect of the child's development and family life, and good emotional adjustment for the child is strongly related to better glucose control.

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